This summer's CSAC (Customer Service Action Council) Forum is all about making customers' experiences at MSP memorable for all of the right reasons.
What: CSAC Summer Forum: Deliver more than a Pumpkin Spice Latte
Where: Commission Chambers, Terminal 1-Lindbergh
When: Thursday, June 29, 1:30 - 3 p.m
World-renowned and Minnesota-grown business speaker, Ryan Estis, will explain what it takes to give MSP Airport customers a positive and memorable service experience. Plus, learn about an MSP employee featured in his YouTube video, "Pouring Happiness."